Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe Illustrator Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and “”. With the Option Key pressed choose Library from the Finder Go Menu. If you had "Import previous settings and preferences" checked when you did the install that is a distinct possibility.įor Macintosh Users: With Illustrator closed launch a Finder Window in column view and click on your home folder.
It's possible that your preferences have corrupted.
I agree with Doug that this is not a normal circumstance.
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